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Zaabibi Terms and Conditions

Ordering Policy

To place an order, you must be at least 18 years old and have a valid credit or debit card, mobile banking account, or internet banking account.
You can place an order by visiting our website or by calling our customer service team.
Once you have placed an order, you will receive an order confirmation email.
If you need to make any changes to your order after it has been placed, please contact our customer service team immediately.
Shipping Policy

We ship all orders within Bangladesh.
We offer a variety of shipping options, including standard shipping, expedited shipping, and cash on delivery (COD).
Standard shipping typically takes 3-5 business days.
Expedited shipping typically takes 1-2 business days.
COD orders are shipped using a third-party courier service.
You will receive a shipping confirmation email once your order has been shipped.
Refund Policy

We offer a 7-day return policy for all products purchased from our website or store.
To return a product, please contact our customer service team and they will provide you with a return shipping label.
All returned products must be in their original packaging and in new condition.
We will refund the full purchase price of the product, minus the shipping and handling costs.
Gift Vouchers

Zaabibi gift vouchers can be purchased online or at our store.
Gift vouchers are valid for one year from the date of purchase.
Gift vouchers can be redeemed online or at our store.
To redeem a gift voucher, simply enter the voucher code at checkout.
General Terms and Conditions

Zaabibi reserves the right to cancel any order at any time.
Zaabibi is not responsible for any lost or stolen packages.
Zaabibi is not responsible for any delays in shipping caused by factors beyond our control, such as weather or courier service delays.
Zaabibi reserves the right to change these terms and conditions at any time.
Alignment of store and website policies

All of the policies listed above apply to both our online store and our brick-and-mortar store. We strive to provide a consistent and positive shopping experience for all of our customers, regardless of how they choose to shop with us.

If you have any questions about our terms and conditions, please do not hesitate to contact us.